QUALITY IMPROVEMENT LEADS TO PERFORMANCE IMPROVEMENT In this era of globalization, liberalization and intense competition every organization has to be alert and improve its business process and performance continually.
If an organization does not improve it is quite certain that its competitors will. At the other end customers are becoming more and more demanding. They are not satisfied with what was good for them yesterday due to increased global competition.
QSS provide services that help an organization in helping each of the above three activities.
Worldwide Focus:
A worldwide focus has emerged on 'Quality' as the most effective means to improve performance - leading to enhancing productivity, limiting liability, reducing costs and increasing customer satisfaction.
Performance Improvement:
Organization's quality / performance improvement is not an easy task as it needs to change / upgrade the basic business process and culture of an organization, on a continuous basis. This needs adequate resources and involvement of all.
Best performance improvement comes when three types of quality related activities take place in an organization as a continuum:
Activities that create quality
Activities that maintain quality
Activities that improve quality
QSS QUALITY MANAGEMENT SERVICES.
A) QUALITY DEVELOPMENT AND MAINTENANCE RELATED SERVICES.
Quality control during procurement
Supply source verification and development.
In Process / Quality Control - designing and implementation.
Third party outsourcing of quality control during production.
Quality problem solving services.
B) QUALITY IMPROVEMENT SERVICES TRAINING IN QUALITY MANAGEMENT.
"Quality improvement begins with training and ends with training".
In this area QSS provide the following training services:
I. Total Quality Management (TQM)
Performance improvement through Quality Management.
Profit Enhancement by Managing Quality Costs.
II. ISO 9000 Quality Management Systems
1 Day ISO 9000:2000 Awareness Training programme for Top Management.
2-3 Days ISO 9000:2000 Intensive training programme for Middle Management.
1-2 Days documentation workshop.
2 Days internal auditors training.
2 Days statistical and quality improvement tools training.
QSS SERVICES: ENGINEERING DIVISION 